Returns and Exchanges
- Send return/exchange request to email@example.com , indicating strictly:
- order number
- name and surname of the buyer
- reason for the return/exchange
- order date
- Once the procedure has been completed, airportboutique.it will send a confirmation email with instructions for returning the goods
- The return shipping costs are borne by the buyer , choosing his own trusted courier or Poste Italiane
- The package must be sent to
Viale delle Fosse 26,
36061, Bassano del Grappa, Vi, Italy
For orders paid by credit card, the refunded amount will be available to customers in approximately 10 days.
For orders paid with Paypal the amount will be returned to the original account.
The refund will be issued in the same currency as the original purchase. Any differences in the amount due to exchange rate fluctuations cannot be refunded.
The return shipment must take place within 14 days from receipt of the order.
- The garments must not have been worn, washed or altered and must not show any signs of use. The soles of the footwear must be in perfect condition and show no signs of any kind.
- Each garment must be returned including all original labels, packaging and accessories (dustbags, hangers, garment covers, etc.) received with the order.
- All footwear and accessories must be returned together with their original box, which is considered to all intents and purposes an integral part of the product itself and which must not have been damaged and/or altered in any way, nor used as the only external packaging.
- Returns must be shipped within the original box .
- In the event that the Customer receives defective goods, or that errors occur in shipments by airportboutique.it , you are required to follow the same instructions above. airportboutique.it reserves the right to request photographic evidence before authorizing returns for defective goods and to bear the shipping costs for returning the goods to its premises.
- Swimwear and underwear (bikinis, briefs, bras, etc.) must be tried on over your own underwear. Returns of such items will be refused and returned to the Customer if the transparent hygiene protection label has been removed, or if the items show signs of use.
- airportboutique.it also reserves the right to refuse returns that are not authorized or that do not comply with all the conditions set forth.
- In these cases the goods will be returned to the sender at the original shipping address.
- Any acceptance of such returns in any case involves a charge equal to 10% of the value of the returned goods.